Loudoun County, Va. (July 19, 2014) – Loudoun County has moved up to the number two spot in the national 2014 Digital Counties Survey, which ranks county governments based on their technological achievements, Loudoun County Administrator Tim Hemstreet announced Wednesday.
The survey is conducted by the Center for Digital Government and the National Association of Counties. Loudoun has scored in the top tier of the survey every year since 2004.
The Digital Counties Survey recognizes leading examples of counties using technology to improve services and boost efficiencies. “Congratulations to this year’s winners for their dedication to public service and forging partnerships that proactively address rapidly changing citizen demands and expectations,” said Center for Digital Government Executive Director Todd Sander.
Led by the Department of Information Technology, Loudoun County continues to embrace new and innovative ways to efficiently deliver services and support high priority initiatives. One example of Loudoun’s commitment to being innovative in an ever-changing technology landscape is the use of enterprise content management technology from Laserfiche, which is saving the county thousands of dollars a day. Some of the ways Laserfiche is being used by the county government include:
- Digitizing land development documents in the Department of Building and Development, allowing visitors to search for information in the Laserfiche library through the use of public computer terminals;
- Automating the accounts payable process in the Office of the Controller, saving five-to-six hours of staff time per week; and
- Importing Department of Family Services’ case files into Laserfiche, saving more than $50,000 a year on paper, file folders and other office supplies.
Laserfiche is also being integrated with the county’s new financial system, the Oracle-based Enterprise Resource Program.
Loudoun County also continues to expand its online services through its website, http://www.loudoun.gov, which provides access to Loudoun County’s social media sites, including Facebook, Twitter and YouTube. The website also provides access to the Alert Loudoun system, which allows residents to receive e-mails or text alerts, including general county news, weather-related warnings, traffic reports, and emergency notifications.